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<?php
require_once __DIR__ . '/config/site-config.php';
$pageTitle = 'Privacy Policy | DigiCrux Solutions';
$pageDescription = 'Read the DigiCrux Solutions Privacy Policy to understand how we collect, use, store and protect your information while providing WhatsApp API and automation services.';
?>
<!DOCTYPE html>
<html lang="en">
<head>
<?php include __DIR__ . '/includes/head.php'; ?>
<link rel="stylesheet" href="<?php echo dc_asset('/assets/css/pages/legal.css'); ?>">
</head>
<body>
<?php include __DIR__ . '/includes/header.php'; ?>
<!-- ============================================================
HERO SECTION
============================================================ -->
<section class="hero-mesh legal-hero">
<div class="container">
<div class="eyebrow reveal">Legal & Compliance</div>
<h1 class="reveal" data-delay="1">Privacy <span class="text-gradient">Policy</span></h1>
<p class="legal-sub reveal" data-delay="2">
Learn how DigiCrux Solutions collects, uses, stores and protects your information while providing WhatsApp API, automation and customer communication services.
</p>
<div class="updated-badge reveal" data-delay="3">
<span class="dot"></span>
Last Updated: June 23, 2026
</div>
</div>
</section>
<!-- ============================================================
TOC + LEGAL CONTENT
============================================================ -->
<section class="section" style="padding-top: var(--space-lg);">
<div class="container">
<div class="legal-layout">
<!-- ---------- MOBILE/TABLET COLLAPSIBLE TOC ---------- -->
<div class="toc-mobile">
<button class="toc-mobile-toggle" id="tocMobileToggle" aria-expanded="false" aria-controls="tocMobilePanel">
<span class="toc-toggle-label">
<svg width="18" height="18" viewBox="0 0 24 24" fill="none"><path d="M4 6h16M4 12h16M4 18h10" stroke="currentColor" stroke-width="2"/></svg>
Table of Contents
</span>
<span class="chevron">
<svg width="14" height="14" viewBox="0 0 24 24" fill="none"><path d="M6 9l6 6 6-6" stroke="currentColor" stroke-width="2"/></svg>
</span>
</button>
<div class="toc-mobile-panel" id="tocMobilePanel">
<nav class="toc-list" aria-label="Table of contents">
<a href="#section-1"><span class="toc-num">1</span>Information We Collect</a>
<a href="#section-2"><span class="toc-num">2</span>Business and Customer Data</a>
<a href="#section-3"><span class="toc-num">3</span>How We Use Your Information</a>
<a href="#section-4"><span class="toc-num">4</span>WhatsApp and Third-Party Platforms</a>
<a href="#section-5"><span class="toc-num">5</span>Data Security</a>
<a href="#section-6"><span class="toc-num">6</span>Data Sharing</a>
<a href="#section-7"><span class="toc-num">7</span>Marketing Communication</a>
<a href="#section-8"><span class="toc-num">8</span>Data Retention</a>
<a href="#section-9"><span class="toc-num">9</span>Your Responsibilities</a>
<a href="#section-10"><span class="toc-num">10</span>Changes to This Privacy Policy</a>
<a href="#section-11"><span class="toc-num">11</span>Contact Us</a>
</nav>
</div>
</div>
<!-- ---------- DESKTOP STICKY TOC ---------- -->
<aside class="toc-desktop">
<h4>Table of Contents</h4>
<nav class="toc-list" aria-label="Table of contents">
<a href="#section-1"><span class="toc-num">1</span>Information We Collect</a>
<a href="#section-2"><span class="toc-num">2</span>Business and Customer Data</a>
<a href="#section-3"><span class="toc-num">3</span>How We Use Your Information</a>
<a href="#section-4"><span class="toc-num">4</span>WhatsApp and Third-Party Platforms</a>
<a href="#section-5"><span class="toc-num">5</span>Data Security</a>
<a href="#section-6"><span class="toc-num">6</span>Data Sharing</a>
<a href="#section-7"><span class="toc-num">7</span>Marketing Communication</a>
<a href="#section-8"><span class="toc-num">8</span>Data Retention</a>
<a href="#section-9"><span class="toc-num">9</span>Your Responsibilities</a>
<a href="#section-10"><span class="toc-num">10</span>Changes to This Privacy Policy</a>
<a href="#section-11"><span class="toc-num">11</span>Contact Us</a>
</nav>
</aside>
<!-- ---------- LEGAL CONTENT ---------- -->
<div class="legal-content">
<div class="legal-intro reveal">
DigiCrux Solutions respects your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, WhatsApp API services, automation tools, onboarding support or related services. By using our services, you agree to the collection and use of information as described in this Privacy Policy.
</div>
<!-- 1. Information We Collect -->
<div class="legal-section reveal" id="section-1">
<div class="legal-section-head">
<span class="section-num">1</span>
<h2>Information We Collect</h2>
</div>
<p>We may collect information that you provide directly to us, including:</p>
<ul>
<li><span class="li-dot"></span>Name</li>
<li><span class="li-dot"></span>Email address</li>
<li><span class="li-dot"></span>Phone number</li>
<li><span class="li-dot"></span>Business name</li>
<li><span class="li-dot"></span>Business website</li>
<li><span class="li-dot"></span>Billing and payment details</li>
<li><span class="li-dot"></span>WhatsApp Business details</li>
<li><span class="li-dot"></span>Facebook Business Manager details</li>
<li><span class="li-dot"></span>Communication preferences</li>
<li><span class="li-dot"></span>Support queries and service-related conversations</li>
</ul>
<p class="mb-0">We may also collect basic technical information such as IP address, browser type, device information and usage activity on our website or platform.</p>
</div>
<!-- 2. Business and Customer Data -->
<div class="legal-section reveal" id="section-2">
<div class="legal-section-head">
<span class="section-num">2</span>
<h2>Business and Customer Data</h2>
</div>
<p>When you use DigiCrux Solutions for WhatsApp API, automation, campaigns, CRM or customer communication, you may upload or manage customer-related data such as:</p>
<ul>
<li><span class="li-dot"></span>Contact names</li>
<li><span class="li-dot"></span>Phone numbers</li>
<li><span class="li-dot"></span>Tags and segments</li>
<li><span class="li-dot"></span>Conversation history</li>
<li><span class="li-dot"></span>Campaign records</li>
<li><span class="li-dot"></span>Customer support information</li>
<li><span class="li-dot"></span>Order or enquiry details</li>
</ul>
<div class="info-card">
<strong>Your responsibility:</strong> You are responsible for ensuring that you have proper consent or legal permission to use and communicate with these contacts.
</div>
</div>
<!-- 3. How We Use Your Information -->
<div class="legal-section reveal" id="section-3">
<div class="legal-section-head">
<span class="section-num">3</span>
<h2>How We Use Your Information</h2>
</div>
<p>We use the collected information to:</p>
<ul>
<li><span class="li-dot"></span>Provide and maintain our services</li>
<li><span class="li-dot"></span>Set up your WhatsApp API account</li>
<li><span class="li-dot"></span>Provide onboarding and technical support</li>
<li><span class="li-dot"></span>Process payments and invoices</li>
<li><span class="li-dot"></span>Manage customer support requests</li>
<li><span class="li-dot"></span>Improve our platform, services and user experience</li>
<li><span class="li-dot"></span>Send important service updates</li>
<li><span class="li-dot"></span>Communicate with you about products, offers and support</li>
<li><span class="li-dot"></span>Prevent misuse, fraud or unauthorized activity</li>
<li><span class="li-dot"></span>Comply with applicable laws and platform policies</li>
</ul>
</div>
<!-- 4. WhatsApp and Third-Party Platforms -->
<div class="legal-section reveal" id="section-4">
<div class="legal-section-head">
<span class="section-num">4</span>
<h2>WhatsApp and Third-Party Platforms</h2>
</div>
<p>Our services may involve integration with third-party platforms such as WhatsApp, Meta, Facebook, Instagram, payment gateways, hosting providers and communication tools.</p>
<p class="mb-0">Your use of WhatsApp API is also subject to WhatsApp, Meta and other applicable third-party platform policies. DigiCrux Solutions is not responsible for actions, restrictions, changes or decisions taken by third-party platforms.</p>
</div>
<!-- 5. Data Security -->
<div class="legal-section reveal" id="section-5">
<div class="legal-section-head">
<span class="section-num">5</span>
<h2>Data Security</h2>
</div>
<p>We take reasonable security measures to protect your information from unauthorized access, misuse, loss or disclosure. These measures may include:</p>
<ul>
<li><span class="li-dot"></span>Secure servers</li>
<li><span class="li-dot"></span>Access controls</li>
<li><span class="li-dot"></span>Password-protected systems</li>
<li><span class="li-dot"></span>Limited internal access</li>
<li><span class="li-dot"></span>Technical monitoring</li>
<li><span class="li-dot"></span>Regular operational safeguards</li>
</ul>
<p class="mb-0">However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.</p>
</div>
<!-- 6. Data Sharing -->
<div class="legal-section reveal" id="section-6">
<div class="legal-section-head">
<span class="section-num">6</span>
<h2>Data Sharing</h2>
</div>
<p>We do not sell your personal information. We may share your information only when necessary with:</p>
<ul>
<li><span class="li-dot"></span>Service providers who help us operate our business</li>
<li><span class="li-dot"></span>Payment processors</li>
<li><span class="li-dot"></span>Technology and hosting partners</li>
<li><span class="li-dot"></span>WhatsApp / Meta or other integration partners where required</li>
<li><span class="li-dot"></span>Legal authorities when required by law</li>
<li><span class="li-dot"></span>Internal team members or support staff for service delivery</li>
</ul>
<p class="mb-0">We share only the information required to deliver or support the service.</p>
</div>
<!-- 7. Marketing Communication -->
<div class="legal-section reveal" id="section-7">
<div class="legal-section-head">
<span class="section-num">7</span>
<h2>Marketing Communication</h2>
</div>
<p>We may contact you through WhatsApp, email, phone or other channels for service updates, onboarding, support, renewal reminders, product information or promotional communication.</p>
<p class="mb-0">You may request to stop receiving promotional communication by contacting us.</p>
</div>
<!-- 8. Data Retention -->
<div class="legal-section reveal" id="section-8">
<div class="legal-section-head">
<span class="section-num">8</span>
<h2>Data Retention</h2>
</div>
<p>We may retain your information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal obligations or improve service delivery.</p>
<p class="mb-0">You may request deletion of your data, subject to legal, operational or contractual requirements.</p>
</div>
<!-- 9. Your Responsibilities -->
<div class="legal-section reveal" id="section-9">
<div class="legal-section-head">
<span class="section-num">9</span>
<h2>Your Responsibilities</h2>
</div>
<p>As a user of DigiCrux Solutions, you agree to:</p>
<ul>
<li><span class="li-dot"></span>Use only legally obtained customer data</li>
<li><span class="li-dot"></span>Send messages only to users who have opted in or consented</li>
<li><span class="li-dot"></span>Follow WhatsApp, Meta and applicable communication policies</li>
<li><span class="li-dot"></span>Avoid spam, fraud, misleading communication or unlawful campaigns</li>
<li><span class="li-dot"></span>Keep your login and account credentials secure</li>
</ul>
</div>
<!-- 10. Changes to This Privacy Policy -->
<div class="legal-section reveal" id="section-10">
<div class="legal-section-head">
<span class="section-num">10</span>
<h2>Changes to This Privacy Policy</h2>
</div>
<p class="mb-0">We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.</p>
</div>
<!-- 11. Contact Us -->
<div class="legal-section reveal" id="section-11">
<div class="legal-section-head">
<span class="section-num">11</span>
<h2>Contact Us</h2>
</div>
<p class="mb-0">If you have questions about this Privacy Policy, please contact us:</p>
<div class="info-card">
<strong>Email:</strong> support@digicruxsolutions.com<br>
<strong>WhatsApp:</strong> +91 92868 00271<br>
<strong>Business Address:</strong> Noida, Uttar Pradesh, India
</div>
<p style="margin-top: 16px;">You may also want to review our <a href="/terms-and-conditions.php" style="color: var(--brand-blue); font-weight: 700;">Terms & Conditions</a> and <a href="/refund-and-cancellation-policy.php" style="color: var(--brand-blue); font-weight: 700;">Refund & Cancellation Policy</a>.</p>
</div>
</div>
</div>
</section>
<?php include __DIR__ . '/includes/footer.php'; ?>
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