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📄 terms-and-conditions.php
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<?php
require_once __DIR__ . '/config/site-config.php';
$pageTitle = 'Terms & Conditions | DigiCrux Solutions';
$pageDescription = 'Read the DigiCrux Solutions Terms & Conditions covering use of our WhatsApp API, automation platform, onboarding support, billing and account policies.';
?>
<!DOCTYPE html>
<html lang="en">
<head>
<?php include_once __DIR__ . '/includes/head.php'; ?>
<link rel="stylesheet" href="<?php echo dc_asset('/assets/css/pages/legal.css'); ?>">
</head>
<body>
<?php include_once __DIR__ . '/includes/header.php'; ?>
<!-- ============================================================
HERO SECTION
============================================================ -->
<section class="hero-mesh legal-hero">
<div class="container">
<div class="eyebrow reveal">Legal & Compliance</div>
<h1 class="reveal" data-delay="1">Terms & <span class="text-gradient">Conditions</span></h1>
<p class="legal-sub reveal" data-delay="2">
These Terms & Conditions govern your use of DigiCrux Solutions' website, WhatsApp API services, automation platform, onboarding support and related services.
</p>
<div class="updated-badge reveal" data-delay="3">
<span class="dot"></span>
Last Updated: June 23, 2026
</div>
</div>
</section>
<!-- ============================================================
TOC + LEGAL CONTENT
============================================================ -->
<section class="section" style="padding-top: var(--space-lg);">
<div class="container">
<div class="legal-layout">
<!-- ---------- MOBILE/TABLET COLLAPSIBLE TOC ---------- -->
<div class="toc-mobile">
<button class="toc-mobile-toggle" id="tocMobileToggle" aria-expanded="false" aria-controls="tocMobilePanel">
<span class="toc-toggle-label">
<svg width="18" height="18" viewBox="0 0 24 24" fill="none"><path d="M4 6h16M4 12h16M4 18h10" stroke="currentColor" stroke-width="2"/></svg>
Table of Contents
</span>
<span class="chevron">
<svg width="14" height="14" viewBox="0 0 24 24" fill="none"><path d="M6 9l6 6 6-6" stroke="currentColor" stroke-width="2"/></svg>
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</button>
<div class="toc-mobile-panel" id="tocMobilePanel">
<nav class="toc-list" aria-label="Table of contents">
<a href="#section-1"><span class="toc-num">1</span>Acceptance of Terms</a>
<a href="#section-2"><span class="toc-num">2</span>Service Description</a>
<a href="#section-3"><span class="toc-num">3</span>Account Registration</a>
<a href="#section-4"><span class="toc-num">4</span>User Obligations</a>
<a href="#section-5"><span class="toc-num">5</span>WhatsApp and Meta Compliance</a>
<a href="#section-6"><span class="toc-num">6</span>Payments and Billing</a>
<a href="#section-7"><span class="toc-num">7</span>Onboarding Support</a>
<a href="#section-8"><span class="toc-num">8</span>Service Availability</a>
<a href="#section-9"><span class="toc-num">9</span>Intellectual Property</a>
<a href="#section-10"><span class="toc-num">10</span>Limitation of Liability</a>
<a href="#section-11"><span class="toc-num">11</span>Account Suspension or Termination</a>
<a href="#section-12"><span class="toc-num">12</span>Changes to Terms</a>
<a href="#section-13"><span class="toc-num">13</span>Contact Us</a>
</nav>
</div>
</div>
<!-- ---------- DESKTOP STICKY TOC ---------- -->
<aside class="toc-desktop">
<h4>Table of Contents</h4>
<nav class="toc-list" aria-label="Table of contents">
<a href="#section-1"><span class="toc-num">1</span>Acceptance of Terms</a>
<a href="#section-2"><span class="toc-num">2</span>Service Description</a>
<a href="#section-3"><span class="toc-num">3</span>Account Registration</a>
<a href="#section-4"><span class="toc-num">4</span>User Obligations</a>
<a href="#section-5"><span class="toc-num">5</span>WhatsApp and Meta Compliance</a>
<a href="#section-6"><span class="toc-num">6</span>Payments and Billing</a>
<a href="#section-7"><span class="toc-num">7</span>Onboarding Support</a>
<a href="#section-8"><span class="toc-num">8</span>Service Availability</a>
<a href="#section-9"><span class="toc-num">9</span>Intellectual Property</a>
<a href="#section-10"><span class="toc-num">10</span>Limitation of Liability</a>
<a href="#section-11"><span class="toc-num">11</span>Account Suspension or Termination</a>
<a href="#section-12"><span class="toc-num">12</span>Changes to Terms</a>
<a href="#section-13"><span class="toc-num">13</span>Contact Us</a>
</nav>
</aside>
<!-- ---------- LEGAL CONTENT ---------- -->
<div class="legal-content">
<div class="legal-intro reveal">
These Terms & Conditions govern your use of DigiCrux Solutions' website, WhatsApp API services, automation platform, onboarding support and related services. By accessing or using our services, you agree to these Terms & Conditions.
</div>
<!-- 1. Acceptance of Terms -->
<div class="legal-section reveal" id="section-1">
<div class="legal-section-head">
<span class="section-num">1</span>
<h2>Acceptance of Terms</h2>
</div>
<p class="mb-0">By using DigiCrux Solutions, you confirm that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use our services.</p>
</div>
<!-- 2. Service Description -->
<div class="legal-section reveal" id="section-2">
<div class="legal-section-head">
<span class="section-num">2</span>
<h2>Service Description</h2>
</div>
<p>DigiCrux Solutions provides official WhatsApp API and WhatsApp automation-related services for businesses. Our services may include:</p>
<ul>
<li><span class="li-dot"></span>WhatsApp API access</li>
<li><span class="li-dot"></span>CRM and contact management tools</li>
<li><span class="li-dot"></span>Campaign management</li>
<li><span class="li-dot"></span>Canned replies</li>
<li><span class="li-dot"></span>Bot builder access</li>
<li><span class="li-dot"></span>Automation builder access</li>
<li><span class="li-dot"></span>Facebook Page and Instagram integration</li>
<li><span class="li-dot"></span>Ecommerce-related modules</li>
<li><span class="li-dot"></span>Onboarding support</li>
<li><span class="li-dot"></span>Customer communication workflows</li>
<li><span class="li-dot"></span>Technical and support assistance</li>
</ul>
<p class="mb-0">Service availability may depend on third-party platforms, including WhatsApp, Meta and other technology providers.</p>
</div>
<!-- 3. Account Registration -->
<div class="legal-section reveal" id="section-3">
<div class="legal-section-head">
<span class="section-num">3</span>
<h2>Account Registration</h2>
</div>
<p>To use our services, you may be required to create an account and provide accurate business, contact and billing information. You are responsible for:</p>
<ul>
<li><span class="li-dot"></span>Providing correct information</li>
<li><span class="li-dot"></span>Maintaining account security</li>
<li><span class="li-dot"></span>Keeping login details confidential</li>
<li><span class="li-dot"></span>All activities performed through your account</li>
</ul>
<p class="mb-0">DigiCrux Solutions will not be responsible for losses caused by unauthorized access due to your failure to secure your account.</p>
</div>
<!-- 4. User Obligations -->
<div class="legal-section reveal" id="section-4">
<div class="legal-section-head">
<span class="section-num">4</span>
<h2>User Obligations</h2>
</div>
<p>You agree to use our services responsibly and legally. You must not use DigiCrux Solutions for:</p>
<ul>
<li><span class="li-dot"></span>Spam messaging</li>
<li><span class="li-dot"></span>Fraudulent or misleading communication</li>
<li><span class="li-dot"></span>Illegal promotions</li>
<li><span class="li-dot"></span>Harassment or abusive messaging</li>
<li><span class="li-dot"></span>Unauthorized bulk messaging</li>
<li><span class="li-dot"></span>Sending messages to people without consent</li>
<li><span class="li-dot"></span>Violating WhatsApp, Meta or applicable platform policies</li>
<li><span class="li-dot"></span>Sharing harmful, offensive or restricted content</li>
</ul>
<div class="info-card">
<strong>Enforcement:</strong> DigiCrux Solutions reserves the right to suspend or terminate accounts involved in misuse.
</div>
</div>
<!-- 5. WhatsApp and Meta Compliance -->
<div class="legal-section reveal" id="section-5">
<div class="legal-section-head">
<span class="section-num">5</span>
<h2>WhatsApp and Meta Compliance</h2>
</div>
<p class="mb-0">Users are responsible for following all applicable WhatsApp Business, Meta and communication policies. DigiCrux Solutions does not guarantee approval of WhatsApp templates, account verification, message delivery, quality rating, phone number status or account restrictions, as these may be controlled by WhatsApp, Meta or other third-party platforms.</p>
</div>
<!-- 6. Payments and Billing -->
<div class="legal-section reveal" id="section-6">
<div class="legal-section-head">
<span class="section-num">6</span>
<h2>Payments and Billing</h2>
</div>
<p>Users agree to pay all applicable fees for the selected plan or service. Current DigiCrux plan pricing may include:</p>
<ul>
<li><span class="li-dot"></span>Monthly Plan: ₹999/month</li>
<li><span class="li-dot"></span>Annual Plan: ₹5,999/year</li>
</ul>
<p class="mb-0">Pricing may change from time to time. Any applicable taxes, usage charges, WhatsApp conversation charges, third-party charges or payment gateway charges may be charged separately where applicable. Access to services may be restricted or suspended in case of non-payment.</p>
</div>
<!-- 7. Onboarding Support -->
<div class="legal-section reveal" id="section-7">
<div class="legal-section-head">
<span class="section-num">7</span>
<h2>Onboarding Support</h2>
</div>
<p>DigiCrux Solutions may provide onboarding support to help users start using the platform. Onboarding support may include basic setup guidance, account walkthrough, feature explanation and initial assistance.</p>
<p class="mb-0">User cooperation is required for onboarding, including providing correct details, required access, documents or approvals where needed.</p>
</div>
<!-- 8. Service Availability -->
<div class="legal-section reveal" id="section-8">
<div class="legal-section-head">
<span class="section-num">8</span>
<h2>Service Availability</h2>
</div>
<p>We try to keep our services available and functional. However, we do not guarantee uninterrupted, error-free or always-available service. Service interruptions may occur due to:</p>
<ul>
<li><span class="li-dot"></span>Maintenance</li>
<li><span class="li-dot"></span>Internet or hosting issues</li>
<li><span class="li-dot"></span>Third-party platform downtime</li>
<li><span class="li-dot"></span>Meta / WhatsApp policy or API changes</li>
<li><span class="li-dot"></span>Payment or account issues</li>
<li><span class="li-dot"></span>Technical errors beyond our control</li>
</ul>
</div>
<!-- 9. Intellectual Property -->
<div class="legal-section reveal" id="section-9">
<div class="legal-section-head">
<span class="section-num">9</span>
<h2>Intellectual Property</h2>
</div>
<p class="mb-0">All content, branding, design, software, workflows, documentation, platform materials and assets provided by DigiCrux Solutions remain the property of DigiCrux Solutions or its respective licensors. Users may not copy, resell, modify, reverse engineer or distribute our platform, content or materials without written permission.</p>
</div>
<!-- 10. Limitation of Liability -->
<div class="legal-section reveal" id="section-10">
<div class="legal-section-head">
<span class="section-num">10</span>
<h2>Limitation of Liability</h2>
</div>
<p class="mb-0">DigiCrux Solutions will not be liable for indirect, incidental, special or consequential losses, including loss of revenue, leads, customers, data, business opportunities or reputation. Users are responsible for how they use the platform, the content they send, the contacts they upload and the business outcomes they expect.</p>
</div>
<!-- 11. Account Suspension or Termination -->
<div class="legal-section reveal" id="section-11">
<div class="legal-section-head">
<span class="section-num">11</span>
<h2>Account Suspension or Termination</h2>
</div>
<p>We may suspend or terminate your account if:</p>
<ul>
<li><span class="li-dot"></span>You violate these Terms</li>
<li><span class="li-dot"></span>You misuse the service</li>
<li><span class="li-dot"></span>You fail to make payment</li>
<li><span class="li-dot"></span>You violate WhatsApp, Meta or applicable policies</li>
<li><span class="li-dot"></span>Your activity creates risk for DigiCrux Solutions or other users</li>
</ul>
</div>
<!-- 12. Changes to Terms -->
<div class="legal-section reveal" id="section-12">
<div class="legal-section-head">
<span class="section-num">12</span>
<h2>Changes to Terms</h2>
</div>
<p class="mb-0">DigiCrux Solutions may update these Terms from time to time. Continued use of our services after changes means you accept the updated Terms.</p>
</div>
<!-- 13. Contact Us -->
<div class="legal-section reveal" id="section-13">
<div class="legal-section-head">
<span class="section-num">13</span>
<h2>Contact Us</h2>
</div>
<p class="mb-0">For questions about these Terms & Conditions, contact us:</p>
<div class="info-card">
<strong>Email:</strong> support@digicruxsolutions.com<br>
<strong>WhatsApp:</strong> +91 92868 00271<br>
<strong>Business Address:</strong> Noida, Uttar Pradesh, India
</div>
<p style="margin-top: 16px;">You may also want to review our <a href="/privacy-policy" style="color: var(--brand-blue); font-weight: 700;">Privacy Policy</a> and <a href="/refund-and-cancellation-policy" style="color: var(--brand-blue); font-weight: 700;">Refund & Cancellation Policy</a>.</p>
</div>
</div>
</div>
</div>
</section>
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